Aloft Singapore Novena

The staff were exceptional, very helpful and extremely friendly and welcoming. They remembered our family every morning at breakfast and made us feel so special. The kids loved the pool and there is also a launderette on site so we could do some washing at a reasonable cost, instead of the usually expensive hotel laundering services that are offered. The rooms are basic but extremely comfortable and the hotel is situated in a Mall so there were lots of very reasonable eating options and a big supermarket for supplies.

Hotel is neat and clean. The staff is too good and supportive. It’s very close to MTR station like 10 min. Walking but the hotel had shuttle service every 15min or so which was helpful. I highly recommend this hotel for small families.

Most welcoming place possible. The staff are like family. I can’t imagine staying anywhere else in Singapore as long as these amazing people work here. Special shout-out to Zack Israel at the W XYZ bar, he is THE BEST!

A Loft West Wing Novena, has been a truly exceptional visit and family reunion. We were travelling as a family of 7x adults - consisting of a 14 month baby and 2x senior citizens- family from the UK/ Philippines and Singapore. A Loft West Wing Novena- staff, building, dinning experience is more than just a hotel- I cannot thank the staff enough for their efforts - in my opinion 5stars!!!! I would like to especially thank the house keeping staff for the 9x nights of stay and more so, Yoga- duty manager/ Azlan- manager of 21 Raja restaurant/ Shanti- duty manager and Kris- concierge.

Overall experience in this hotel was very good. The room was clean and well maintained. The bus stop to go to city center is just few steps away from hotel. There is free shuttle bus offered by hotel to go to nearby MRT station. The breakfast is buffet and there is lot of options for all including vegetarian options. This hotel is situated in a good place to go to popular places either through MRT or bus.