Aloft Singapore Novena

The staff were exceptional, very helpful and extremely friendly and welcoming. They remembered our family every morning at breakfast and made us feel so special. The kids loved the pool and there is also a launderette on site so we could do some washing at a reasonable cost, instead of the usually expensive hotel laundering services that are offered. The rooms are basic but extremely comfortable and the hotel is situated in a Mall so there were lots of very reasonable eating options and a big supermarket for supplies.

Hotel is neat and clean. The staff is too good and supportive. It’s very close to MTR station like 10 min. Walking but the hotel had shuttle service every 15min or so which was helpful. I highly recommend this hotel for small families.

Most welcoming place possible. The staff are like family. I can’t imagine staying anywhere else in Singapore as long as these amazing people work here. Special shout-out to Zack Israel at the W XYZ bar, he is THE BEST!

I had such a great experience at Aloft Singapore Novena. From the moment we arrived, the staff were warm, welcoming, and super accommodating—it really set the tone for the whole stay. The room was fresh, modern, and spotless, with great colour choices that gave it a stylish vibe. The bathroom was clean and sleek, and everything felt brand new. Breakfast was honestly next level! So much variety—whether you're after something light or a full-on feast, they've got you covered. The pool area was a real treat—plenty of space to relax and enjoy the facilities without feeling crowded. Location-wise, it was spot on. Easy access to a nearby mall made everything super convenient, with shops and essentials just steps away. Plus, the area is packed with great local food options that made dining out a real pleasure. All in all, a fantastic stay and I’d absolutely come back. Highly recommend it to anyone heading to Singapore!

The location was great. Especially for families. There is a park with a playground directly accessible from the hotel. A mall, with plenty of food options and a full supermarket attached to the hotel. The pool area is great with a kids pool section. The staff were amazing. I couldn’t fault the service. The rooms were a good size for the price we paid compared to a lot of others in Singapore.